Refund Policy

All orders on CrazyBoosting involve digital gaming-related services or digital delivery. Because these transactions are intangible and often begin quickly after payment, refunds are not automatic and are reviewed based on the stage of the order, the listing terms, and the evidence available.

This policy applies to boosting, coaching, account-related services, in-game currency or item services, instant digital delivery, and other gaming-related listings offered through the marketplace.

If a listing includes custom requirements, account access, real-time scheduling, or partial milestone delivery, refund eligibility may be narrower than it would be for an undelivered order.

• No automatic refunds are available for completed digital services or orders that you have marked completed, accepted, or otherwise confirmed as received.
• Refunds are generally not available once the seller has materially started work, logged meaningful progress, delivered a substantial part of the service, or consumed irreversible resources to perform the order.
• Instant digital delivery, delivered account credentials, redeemed keys, disclosed secrets, or other digital content that can no longer be returned are generally non-refundable once delivered or accessed.
• Custom or personalized services are generally non-refundable once work begins, including services tailored to your account, ranking, region, build, roster, timing window, or private instructions.
• Refunds may be denied where the issue arose because the buyer provided incorrect information, failed to respond in time, changed instructions after work began, or prevented the seller from completing the order.

• The seller does not deliver the service within a reasonable time and the order cannot be completed after review.
• The seller fails to start or meaningfully respond and CrazyBoosting determines the order should be cancelled.
• The listing was materially inaccurate or impossible to fulfill in the way it was sold, and no acceptable substitute or correction is available.
• A duplicate or erroneous payment was charged for the same order or checkout event.
• CrazyBoosting cancels the order for risk, compliance, operational, or policy reasons before meaningful delivery has occurred.
• The payment was unauthorized or fraudulent, subject to review and any processor or legal requirements.

If only part of a service was delivered, a partial refund may be issued for the undelivered portion after reviewing the listing scope, milestone progress, time invested, delivered results, and any evidence from the order record.

Partial refunds are especially common for multi-step, quantity-based, or milestone-based services where the seller completed part of the work before the order stalled, was cancelled, or entered dispute review.

• If some in-game progress, coaching time, account work, item quantity, or digital delivery has already been provided, the refund may be reduced to reflect that delivered value.
• Processor, network, or conversion costs charged by third parties may also affect the final amount returned where those costs cannot be recovered.

• You must provide correct account, region, platform, character, schedule, and other order information required for the listing.
• If the seller cannot complete the order because you provided incorrect credentials, incorrect account details, outdated instructions, or incomplete information, a refund may be denied or reduced.
• If you become unavailable, refuse to cooperate, change the scope after purchase, or move the order off-platform in a way that prevents review, CrazyBoosting may deny the refund request.
• If you continue using a partially delivered service or retain digital benefits already received, any approved refund may be reduced or denied.

If there is a problem with an order, do not mark it completed. Raise the issue as soon as possible through the relevant order tools or by contacting CrazyBoosting support. The platform may review the listing, storefront policy, order requirements, messages, timestamps, proof of delivery, screenshots, payment status, and other available evidence.

CrazyBoosting may request additional information from the buyer or seller before making a decision. Failure to cooperate can affect the outcome.

Refund, cancellation, release of funds, or other dispute outcomes are determined at CrazyBoosting’s discretion, acting reasonably based on the evidence available and marketplace policy.

• Order chats, delivery proofs, and on-platform updates carry more weight than off-platform statements we cannot verify.
• Fake claims, altered screenshots, intimidation, or abuse during review may result in denial of the request and account restrictions.
• A refund decision for one order does not set a binding precedent for future orders.

If CrazyBoosting approves a refund, we will generally attempt to return the money through the original payment path where available. In some cases, payment processor rules, card network limits, crypto settlement rules, exchange-rate changes, or technical constraints may affect timing or method.

For cryptocurrency or other irreversible payment methods, refunds or alternative resolutions may be limited by blockchain confirmation rules, third-party processor policies, and unrecoverable network or conversion costs.

Orders may also be cancelled by CrazyBoosting before completion where risk, fraud, abuse, policy violations, or payment issues make continued processing inappropriate.

• Before filing a chargeback, contact CrazyBoosting and attempt to resolve the issue through the platform’s dispute or support process.
• If you file a chargeback after receiving a completed or materially delivered digital service, or if the claim is abusive, misleading, or duplicative of a resolved dispute, CrazyBoosting may suspend or terminate your account and contest the chargeback using the marketplace record.
• Refund abuse, repeated false claims, duplicate complaints, or efforts to obtain free digital services may lead to account restriction, cancellation of open orders, and permanent marketplace removal.

Report non-delivery, material listing problems, or seller failure as soon as you notice the issue and, where possible, before marking the order completed. As a general rule, refund or dispute requests should be submitted within 7 days of the delivery issue, failed deadline, or other event giving rise to the complaint.

Duplicate or erroneous charge claims should be reported within 30 days of the payment date.

When contacting support, include your order number, the listing involved, a clear explanation of the issue, and any supporting screenshots or evidence that helps us review the case efficiently.

Nothing in this policy limits CrazyBoosting’s right to investigate suspicious activity, refuse service, remove listings, cancel high-risk orders, restrict accounts, or comply with legal or payment-provider obligations.

This policy should be read together with the CrazyBoosting Terms of Service and Privacy Policy. If there is a conflict, the Terms of Service control except where mandatory law requires otherwise.