Open a support review
Buyers should contact support from the order context when delivery is missing, incomplete, or materially different from the listing.
Help policy
Dispute and help policy
This page describes the practical review process for marketplace order problems. The goal is to keep evidence clear, give sellers a chance to respond, and help buyers resolve legitimate delivery issues.
Keep proof attached
Screenshots, timestamps, order chat, delivery proof, and seller instructions help support understand what happened.
Seller response
Sellers may be asked to provide proof of delivery, explain delays, or correct the order before a final decision.
Outcome review
Support can mark the issue resolved, request more information, guide a correction, or apply the applicable refund process.
Buyer responsibilities
- Report problems promptly and explain exactly which listing term was not met.
- Keep communication in CrazyBoosting order chat whenever possible.
- Do not confirm completion until the order is delivered as agreed.
- Provide clear evidence if support asks for more context.
Seller responsibilities
- Deliver according to the listing scope, timing, and variation selected by the buyer.
- Keep proof of delivery and important buyer instructions attached to the order.
- Respond to support review requests with complete context.
- Correct issues quickly when an order can still be completed properly.