Terms and conditions

This is important: Please, ensure to read this Agreement (hereinafter — ‘Agreement’) carefully. If you do not agree with any of the provisions of the current Agreement, you are not eligible to confirm your registration, use any services provided by the current resource https://crazyboosting.com “CRAZYBOOSTING LIMITED” (hereinafter — ‘CrazyBoosting’, ‘The Platform’ or ‘The Website’), sell, buy or exchange goods via the functional capacity of this trading Platform.

The Agreement regulates the relations between You (also referred to as ‘the User’) in the capacity of a Seller or a Buyer (hereinafter also referred to as ‘Parties’ or, if separately, ‘the Party’) and CrazyBoosting. The Agreement defines the key notions and conditions, obligations, and rights of each Party in deal-making, the usage of instruments, applications, and any other services provided by CrazyBoosting. The Parties have the right to see the Platform as the guarantor. The Parties have the right to request arbitration to resolve any dispute, should one appear.

1. Definitions
   The definitions listed below shall apply to this Agreement, Privacy Policy, and any additional terms applicable to certain programs established by CrazyBoosting.

1.1. The User is a person who uses the instruments, applications, and other services provided by the CrazyBoosting Platform. Users have the right to purchase the desired Seller Services and Goods, use their CrazyBoosting Profile, manage the funds they transferred onto their Profile (the funds can be returned to the bank requisites from which they originated), and count on CrazyBoosting’s arbitrary support should any disputes arise.

1.2. The Seller (also referred to as ‘Currency supplier’ or ‘Booster’) is a User who has undergone the additional registration procedure, entered additional sign-up data, and been granted the opportunity to post Offers, sell Seller Services and Goods on the Platform, and count on CrazyBoosting’s arbitrary support should a dispute occur.

1.3. The Buyer is a User of the Platform who is entitled to:

• Purchase Seller Services and Goods.
• Use the CrazyBoosting Profile.
• Manage the funds that have been transferred to their Profile (with the opportunity to transfer them back to the bank requisites from which the payment was made).
• Apply for the CrazyBoosting Arbitration in the course of Section 8 of this Agreement.

1.4. A CrazyBoosting Profile (also referred to as ‘Profile’) is a personal account registered by the User on the CrazyBoosting Platform.

1.5. A Gaming Account is an account registered by the User on third-party platforms that are specially designed for the purpose of playing online video games.

1.6. The Seller Service refers to an act or performance offered by a Seller to a Buyer in order to transfer knowledge and/or skills in the gaming sphere as well as useful properties that improve the Gaming Account.

1.7. The CrazyBoosting Service refers to any intermediate service CrazyBoosting provides to Users, including hosting and maintaining the CrazyBoosting Platform, securing the instruments for the Sellers to place and offer their Seller Services and Goods, facilitating the formation of deals between Sellers and Buyers, and assisting Users in resolving disputes which may arise in connection with those deals.

1.8. Goods are valuable virtual components of a game that a Buyer can purchase on the Platform.

1.9. CrazyBoosting Wallet (also referred to as ‘CB Wallet’) is an electronic account designed on the Platform for settlements between the Seller and the Buyer for buying/selling Seller Services and Goods under this Agreement.

1.9.1. CrazyBoosting Bonus System (also referred to as ‘Bonus System’) is a set of circumstances under which the Buyers are provided with CrazyBoosting (CB) Coins.

1.9.2. CB Coins Wallet (also referred to as ‘Bonus Account’) is a separate electronic account specifically created for receiving CB Coins. A Buyer can use the Bonus Account to purchase Seller Services and Goods in accordance with the CB Bonus Policy. The Bonus Account is automatically created and separate from the CB Wallet.

1.9.3. A CrazyBoosting Coin (also referred to as ‘CB Coin’ or ‘CB Coins’) is a virtual unit provided to the Buyer in special circumstances under the Bonus System for making payments to purchase Seller Goods and Services on the Platform. For more information about CB Coins, please read https://loyalty.crazyboosting.com/.

1.9.4. CrazyBoosting Cashback (also referred to as ‘CB Cashback’) is a reward provided to the Buyer as part of the Bonus System, earned through eligible purchases of Seller Goods and Services on the Platform, and credited as CB Coins to the Buyer’s Bonus Account. CB Cashback is awarded for Orders of any type of Goods and applied to the total payment amount minus any discounts and payments made with CB Coins.

1.10. Commission is a payment to CrazyBoosting for providing trading space, instruments, intermediary services and money transaction security.

1.11. CrazyBoosting Arbitration is an independent and unbiased intermediary party for resolving any disputes between the Users.

1.12. A subscription is a set of privileges determined by CrazyBoosting that the User gains in exchange for a write-off of a specific amount of money monthly or weekly.

1.13. A verified Seller’s status allows the Seller to make personal Offers to the Buyers via the CrazyBoosting Chat and provides Sellers with the privilege of an accelerated withdrawal of funds.

1.14. CrazyBoosting Chat is a part of the CrazyBoosting Platform created for the purpose of communication between the Sellers, the Buyers and CrazyBoosting.

1.15. The deal is a contract entered into on the CrazyBoosting Platform between a Seller and a Buyer concerning the sale-purchase of Seller Services and Goods.

1.16. An offer is a proposal made by a Seller to form a Deal with a Buyer. It includes the description of the product in English (also referred to as ‘item description’), information on delivery time, and, if necessary, other bonus conditions determined by a Seller.

1.17. Order – an expression of the Buyer’s will to purchase the Seller’s Services or Goods on the terms of one of the Offers presented on the Platform.

1.18. Payment Method is a valid credit card issued by a bank acceptable by CrazyBoosting, an Accentpay, GooglePay, or ApplePay account, or the Bonus Account, or such other method of payment as CrazyBoosting may accept from time to time in CrazyBoosting sole discretion. The user can utilize the Bonus Account to cover up to 30% of the purchase price.

1.19. Sanctions refer to disciplinary measures taken against one or both Parties. These may include:

• Reducing the Buyer’s or the Seller’s rating
• Fining
• Temporary or permanent blocking of the Profile.

1. CrazyBoosting Profile and User’s Personal Data
   2.1. A User must register a CrazyBoosting Profile to have full access to CrazyBoosting Services. By using the CrazyBoosting Platform and by clicking a ‘Sign Up’ button when prompted on the Platform, a User agrees to be bound by all agreements that constitute CrazyBoosting’s Terms of Service, viz. this Agreement and the Privacy Policy as well as any additional terms applicable to certain programs established by CrazyBoosting. If a User does not understand or agree to the Terms of Service, they shall not click to accept this Agreement by signing up and shall not visit the CrazyBoosting Website or use the Platform or any other Services provided by CrazyBoosting.

2.2. The User’s Profile registration is subject to approval by CrazyBoosting. CrazyBoosting reserves the right to decline a registration of a Profile for any lawful reason.

2.3. Registered users of the CrazyBoosting Platform are referred to as ‘Users,’ and unregistered users are referred to as ‘Site Visitors.’

2.4. To acquire the seller status, a User should submit an application via https://work.crazyboosting.com/. The user should provide their nickname, e-mail address, and date of birth and attach a copy of their passport or government-issued ID, indicating information about Seller Services and Goods they want to sell. After CrazyBoosting approves the application, the User will be granted the Seller status.

2.5. CrazyBoosting may collect Personal Information, such as User’s date of birth or taxpayer identification number, to validate User’s identity or as may be required by law, such as to complete tax filings. CrazyBoosting may request documents to verify this information, such as a copy of the User’s government-issued ID.

2.6. CrazyBoosting offers a Platform that enables Users to find one another, enter into deals, and make and receive payments through CrazyBoosting Wallet.

2.7. Via CrazyBoosting Platform Users can sell, buy, or exchange Seller Services and Goods.

2.8. CrazyBoosting does not possess Seller Services and Goods and does not offer or sell them. It only acts as an intermediary party facilitating the Users’ trading with each other by guaranteeing the safety of the funds placed on the CrazyBoosting Wallet. Should a dispute occur, CrazyBoosting Arbitration takes on the obligation of facilitating the quickest resolution, complying with the law and the issues of the current Agreement.

3. Relationship between the Parties and CrazyBoosting. Parties’ Responsibility
   3.1. By accepting this Agreement, the Users acknowledge and agree that CrazyBoosting does not supervise, direct, control, or monitor Users in the performance of any obligations they may have under the deals and agree that:

(a) CrazyBoosting is not responsible for ensuring the accuracy or legality of any Seller Services, for which Sellers are solely responsible;
(b) CrazyBoosting is not responsible for the offering, performance, or procurement of the deals;
(c) CrazyBoosting does not make any representations about or guarantee any particular User’s actions.

3.2. The Users further acknowledge and agree that Users, and not CrazyBoosting, are solely responsible for:

(a) evaluating and determining the suitability of any deal, Buyer or Seller;
(b) assessing whether to enter into a deal with another User and verifying any information about another User;
(c) deciding whether to enter into a deal on CrazyBoosting as well as the deal terms;
(d) negotiating, agreeing to, and executing any terms or conditions of the deals and for performing and monitoring performance under them. All deals between Users are directly between the Users and CrazyBoosting is not a party to them.

4. Interaction between the Parties on the Platform. Deal-making Process
   4.1. The Users guarantee polite and respectful treatment of each other and CrazyBoosting’s official representatives.
   4.2. The Seller Services and/or Goods are delivered at the Platform by the Seller to the Buyer, according to the terms and conditions of the Deal agreed by them.
   4.3. The interaction between the Buyer and the Seller throughout the process of the formation and fulfillment of the Deal can be divided into the following 4 (four) stages:

“Placed”
“In progress”
“Confirmation”
“Completed”

The Buyer and the Seller interact at the Platform in the course of the “Placed” stage under the following provisions:
4.3.1. In response to the Seller’s Offer available on the Platform, the Buyer places his Order.
4.3.2. The purpose of the ‘Placed’ stage for the Parties is to agree upon the conditions of the Seller Services and/or Goods provided by the Seller to the Buyer in the scope of a certain Deal so that the Deal is deemed to be formed.

5. CrazyBoosting Wallet. Transactions between the Parties
   5.1. After the Deal formation, the first time a Seller uses the Platform to receive payment from the Buyer, CrazyBoosting will establish and maintain a CrazyBoosting Wallet for the Seller to receive or withdraw payments, issue refunds to Buyers, and make payments to CrazyBoosting.
   5.2. The Seller transfers the property in Goods or renders the Seller Services to the Buyer for consideration in the form of virtual funds from the virtual balance on the CrazyBoosting Wallet.
6. Taxes and Commissions entailed by utilizing the Platform. Withdrawing money from CrazyBoosting
   6.1. When a deal is complete, CrazyBoosting shall charge a Commission from the Seller for the use of the Platform and promotion of Seller Services. CrazyBoosting may charge a Commission of up to 16% of the transferred amount. For the Seller Services concerning the sale, purchase, or exchange of in-game currency, the Commission rate is 12%. The size of the Commission depends on the Seller’s average sales per day and on seasonal sales held by CrazyBoosting on the Platform of which Sellers are going to be notified in advance via the Website.
   6.2. The Commission is paid by Sellers when the funds are transferred to their CrazyBoosting Profile.
   6.3. When a Seller requests to withdraw money from their Wallet to their personal bank account, CrazyBoosting shall calculate and charge the payment system’s Commission up to 5% of the transferred amount depending on the selected withdrawal method:

• VISA, Mastercard (Debit cards) (3%)
• WMZ (0%)
• Paypal (5%)
• USDT, USDC, BTC (5%)
• SEPA Transfer (1.2%)
• SWIFT (2%).
  6.4. CrazyBoosting does not collect taxes it is not required to collect, but CrazyBoosting may be required by applicable law to collect certain taxes or levies, including income tax or VAT. These collection requirements and rates may change based on changes to the law in the User’s area.

5. Non-Circumvention
   7.1. A User agrees not to ask for, provide, or attempt to identify through public means or find outside the Platform the contact information of other Users, including personal contact data. The sole exception shall be the gaming data, which includes any relevant information used for communication within the game, such as Username or server.
   7.2. CrazyBoosting Platform shall be the sole manner for any User to communicate with other Users.
   7.3. The Users agree not to provide any information that would allow others to contact them directly by any means other than the official Website.
   7.4. The Users agree not to circumvent the Payment Methods offered on the Platform.
   7.5. An attempt to circumvent the Payment Methods by paying for the Seller Services and Goods listed on the Website without using the Platform as an intermediary will result in blocking both Parties’ CrazyBoosting Profiles.
6. Dispute Resolution. CrazyBoosting Arbitration
   8.1. CrazyBoosting Arbitration is an intermediary party and a guarantor in resolving any disputes between the Parties (the Users). As an intermediary, CrazyBoosting Arbitration always tries to exercise non-biased arbitrary decisions.
   8.2. If the rules of the Agreement or those discussed during the negotiation of the transaction between the Users (i.e., the transaction for purchasing Seller Services or Goods on the Platform) are violated, each Party is entitled to file a formal complaint via the online form and address it to CrazyBoosting Arbitration. In this case, CrazyBoosting Arbitration carries out a competent investigation of the dispute between the Parties (the Users). The Arbitration will consider claims made by both Parties (Users) and make a conclusion based on facts and proofs provided by the Parties.
   8.3. CrazyBoosting is entitled to suspend the Buyer’s CrazyBoosting Profile when the Buyer systematically (on a repetitive ground) applies to CrazyBoosting Arbitration more frequently than after completion of every fourth transaction (i.e. purchasing Seller Services or Goods) on the Platform claiming the availability of any minor defects of the purchased Seller Services and/or Goods. The Platform will consider such actions of the Buyer in this case as not intended to protect the Buyer’s rights as a consumer, but to take advantage of CrazyBoosting Arbitration by trying to obtain the maximum benefit (including material compensation from the Platform in the form of refund of the cost of Seller Services or Goods) along with retaining the results of the purchased Seller Services and/or the Goods.
   8.4. CrazyBoosting is not responsible for the consequences caused by the suspending of the Buyer’s CrazyBoosting Profile and the cancellation of the refund of the cost of the Seller Services and/or the Goods in accordance with paragraph 8.3 above. In this case, CrazyBoosting will also be entitled to cancel any refund of the cost of the Seller Services and/or Goods.
   8.5. If rules of the Agreement, as well as the conditions discussed during deal negotiations, are violated, or the guaranteed deadlines are exceeded, the CrazyBoosting Arbitration is entitled – after investigating the situation – to imposing sanctions, as prescribed by Section 9 of this Agreement, to the Party proven to violate the aforementioned conditions.
7. Sanctions and Fine Policy
   9.1. CrazyBoosting may invoke the right to cancel the Agreement with the User and block the User’s CrazyBoosting Profile, revoking their access to the Platform in the following cases:

• If the User breaches any terms and conditions of this Agreement or any other portion of the Terms of Service.
• If the User tries to directly target, abuse, or otherwise insult other User(s) of the Platform.
• If the User provided false or misleading information to CrazyBoosting and/or other User(-s).
• If the User’s actions may cause legal liability for CrazyBoosting and/or other User(-s) or third parties, may be contrary to the interests of the Platform or the User community, and may involve illicit or illegal activity.
• If CrazyBoosting is required to by law, legal process or law enforcement.
  9.2. CrazyBoosting is entitled to refuse payment of the funds placed on CrazyBoosting Wallet to the Seller partially or completely in the following cases:
• If a Seller provided inaccurate information to CrazyBoosting and/or other User(-s).
• If a Seller has committed or attempted to commit fraud or other illicit acts on or through the Platform or is using the Platform unlawfully.
• If erroneous or duplicate transactions were made between the Parties.
• 9.3. In case the Seller notifies the Buyer of the Seller’s refusal to deliver Seller Services or Goods right before the discussed time, a sum of money might be withdrawn from their CrazyBoosting Profile — up to 16% of the order cost — as a fine. If there is not enough money in the Wallet, the balance turns negative, and the funds are automatically withdrawn after the next transfer.
• 9.4. CrazyBoosting will notify the Users of any actions or measures applied to them via e-mail and a notification in the CrazyBoosting Profile. All measures and fines applied will be detailed in the notification, providing clear reasons and references to the corresponding terms of the Agreement. Users are entitled to appeal such actions by contacting CrazyBoosting support and providing relevant evidence to dispute the imposed sanctions. Appeals must be submitted within 14 days of receiving the notification.
• 9.5. CrazyBoosting reserves the right to adjust fines, sanctions, or imposed restrictions based on the severity of the violation and the User’s history of compliance. Repeat offenses or violations that severely impact other Users or the Platform’s operations may result in permanent suspension of the User’s Profile without prior notice.
• 9.6. Sellers are encouraged to maintain clear communication with Buyers and CrazyBoosting representatives to avoid unnecessary sanctions. Any failure to respond to disputes or inquiries within 72 hours may result in penalties as deemed appropriate by CrazyBoosting Arbitration.
• 9.7. Buyers who fail to adhere to the terms of this Agreement, including attempting fraudulent activities or circumventing CrazyBoosting’s processes, may also face sanctions. These sanctions may include but are not limited to account suspension, fines equivalent to the disputed amounts, or permanent removal from the Platform.
• 9.8. CrazyBoosting aims to foster a fair and transparent environment for all Users. Any suggestions, complaints, or feedback regarding the sanction policies can be submitted through the Platform’s official support channels. CrazyBoosting values input from its Users and may periodically review and update its policies based on collective feedback.