Privacy Policy

Crazyboosting – Privacy Policy

Crazyboosting respects the rights of its users and takes responsibility by keeping private data confidential. We pledge to provide security and safety for any data we receive and to store and use it in compliance with the current legislation and Crazyboosting’s User Agreement.

To find what data we collect and how we use it, please read our Privacy Policy.

When creating a Crazyboosting account, you provide personal information and agree to us collecting and processing your personal data by accepting the terms and conditions listed in our Terms and Conditions and the Privacy Policy. Any provision of the current document is only valid on the Crazyboosting website and associated resources.

To address our Customer Service, please contact us at [email protected] or Crazyboosting’s online chat.

1. What Personal Data do we collect?
Crazyboosting collects Users’ Personal Data on a voluntary basis and in compliance with current Personal Data protection legislation, including the General Data Protection Regulation (GDPR). Please review the following list of the data we may request at certain stages of the sign-up proceedings or during your use of the website:

• Information necessary to create an account:
  Email or social media profiles.
• Information necessary to accredit a User as a Seller:
  First Name, Last Name, Age, Phone Number.
• Data received in the course of your use of the Crazyboosting website and services:
  • Computer parameters and characteristics.
  • IP address and geographic position.
  • Cookie files submitted by your browser.
  • Hardware event data, including those of any malfunctions and your activity on the website, as well as your browser type, properties, and language settings, date and time of a request, and the URL used to access the website.
• Information collected by the email newsletter service provider.

We reserve the right to store payment information provided by the User in the course of actualizing transactions on the website to act on Guarantor and Transaction Safety provisions as per User Agreement. The term Payment Information includes only the payment amount, transaction date and number, and contact details necessary to identify a payment.

We do not store data regarding your bank cards or any other payment system used by you to pay for services on our website.

In case a User loses access to their Crazyboosting account or in the case of conflict between Users, Crazyboosting Customer Service is entitled to request a photocopy/scan/photo of an ID (citizen passport, driver’s license) to validate registration data or the User’s rightful possession of the Crazyboosting account.

2. Cases in which Crazyboosting collects and processes personal data
The main reason we ask users to provide their personal data is due to the necessity of its availability to provide you with services, full access to website functionality, transaction processing, withdraw money from the Crazyboosting Wallet balance to payment systems or personal bank account, and to be able to receive personalized emails from Crazyboosting.

Using this website, we collect personal data several times:

• When you visit and browse the website:
  Your IP address will be saved. It is a necessary action to prevent fraud and improve security and website performance. Data will be erased after 9 months because many payment systems, for example, PayPal, require you to save this information and may request the data on the payments made.
• When posting messages in a chat area:
  All message history will be saved. It is necessary to provide the seller’s services, improve the quality of services, and ensure compliance with the rules for all parties.
• If you create a new account:
  We will save the Personal Data provided by you, such as email, social network profile (if logged with Social Login), username.
• If you change your profile:
  We will update the data in our database.
• Data collected during the order placement procedure:
  Currently, for most payment methods, there is no need to enter additional personal data other than that provided during registration. However, for certain payment methods, if required by the payment system, the following data is required:
  • QIWI: phone number
  • VISA/MASTERCARD (through a payment gateway emerchantpay): Name, Surname, Address, Country, City, Phone Number, Postcode

Additional Personal Data that you provide during the order placement procedure will be stored in our database. We do not have access to your payment data (credit card, etc.). All transactions and payment data are well-protected, received, and processed by certified payment systems.

• Personal Data collected after the purchase:
  If you provide additional in-game information after placing an order, using the “Order Details” form (for example, server and character name), it will be stored in our database to accelerate the delivery of services. You can also provide this information in our chat.
• User’s email address:
  Provided during the sign-up proceedings, it can be used to inform you about your order progress, for password recovery, or for any other instances where we are legally required to contact you. We use Mailchimp for emails sent from this website. We will never use it for marketing activities unless you subscribe to our newsletter.
• Personal Data collected during the Seller sign-up proceedings (only for boosters):
  For booster identification purposes and to ensure platform security, when applying to sign-up as a booster, we request the following information: address, name, surname, email address, phone number, username, WhatsApp, Telegram, Skype, Discord, birth date, and a copy of the passport.
• Personal Data collected during the processing of payments (only for boosters):
  For implementing the technical capacity of making payments to your payment details and meeting all the requirements of payment systems, we collect and store the following personal data: phone number, name, surname, card number.

All personal data of users is stored and managed in accordance with the Law on Personal Data Protection. Crazyboosting is the controller for storage and processing of personal data.

This rewrite reflects the original structure but with “Crazyboosting” replacing “Overgear.” Let me know if you’d like any additional changes or adjustments.