Refunds on our platform are completed in two steps:
Step 1. The money will be returned to your website balance. If you wish, you can use it for another purchase by selecting the “account balance” in payment methods.
Step 2. If you wish, the money can be returned from your website balance to your original method of payment. It might take up to 96 business hours (from the moment the refund ticket is raised by our support team at your request) to process the refund in our payment system accordingly.
When Can You Request a Refund?
You can request a refund from your Crazyboosting balance in the following cases:
Your order was canceled;
Extremely poor quality of service has been provided by your booster (a careful investigation by the management team will be conducted first, after which we will get back to you with a decision);
If one of the parties raised an arbitration ticket on the order and the decision for a refund or partial refund has been made by the Arbitration Team.
To submit a request, please contact our support team by clicking “I need help” on your order page or by messaging them in the website chat.
Note: It takes 3 to 5 business days to initially investigate all submitted arbitration tickets.
Refund to Your Original Method of Payment
Rules:
We can only return money to the bank/PayPal account from which your balance was replenished.
You can request a full or partial refund:
Most payment systems support full refunds only.
Partial refunds are available through a limited number of major payment systems, such as PayPal. Crazyboosting cannot influence this.
If you have replenished your Crazyboosting balance and spent some of it, or if the Arbitration Team partially returned your money as the result of a dispute with a seller, only a partial refund is available. If your payment system doesn’t support partial refunds, this refund option will not be possible. However, the remaining balance will stay on your Crazyboosting account and can be used for future purchases.
Additional Information:
We only consider inquiries on the status of your refund to the original payment method after 96 business hours have passed.
After the refund is initiated, it might take 1 to 14 business days to transfer the money to your bank account (in case you paid by card). The exact timing depends on the specific payment system, and Crazyboosting has no influence over this process.
No commission is applied to refunds to the original payment method. You will receive the exact amount you originally paid. If a commission was taken at the time of the transaction by the payment system (e.g., your bank or PayPal), it will also be returned.
Crazyboosting Pricing Policy
Commitment to Competitive Pricing: Crazyboosting strives to offer the best prices for products and services on our website, ensuring value for our customers.
Acknowledgment of Price Fluctuations: Prices for products and services on Crazyboosting’s website may change due to market conditions. These fluctuations are inherent and beyond our control.
No Refunds for Price Changes: If you purchase a product or service and its price changes afterward, Crazyboosting is not obligated to refund the price difference.
Consent to Future Price Adjustments: By using our services, you acknowledge and agree that prices for similar products or services may change in the future.
Compensatory Benefits for Post-Purchase Price Drops: If the price of a product or service you have already purchased decreases later, Crazyboosting may offer non-material benefits such as priority service or other perks at our discretion. This is a voluntary gesture and not a standard policy.
Resolution through Web Chat (Specific to Non-Material Benefits): If you wish to discuss non-material benefits related to post-purchase price drops, please contact us via web chat at crazyboosting.com. Our team will work to find tailored solutions for these specific benefits. Note that discussions about price changes themselves, except in the context of potential non-material compensations, are not handled by Crazyboosting.
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